9 Ways to Bank Safely & Easily at Bank of Oak Ridge

 

Whether you prefer to use your phone, computer, or talk to a team member live, we provide the tools to manage your finances and fit your lifestyle.

 

1) Interactive Teller Machines (ITMs)

Open 7am – 7pm Weekdays, and 9am – 1pm on Saturday at all Bank of Oak Ridge drive-thru locations, you can complete virtually all of your banking with a live teller. An ITM combines the convenience of an ATM with the service and expertise of an in-person bank visit. Think of it as video chatting with your banker. With an ITM, you can enjoy…

  • Extended Hours
  • Live Personal Assistance
  • Privacy & Safety

Learn more about ITMs here, or stop by one of our convenient locations and give it a try!


2) Mobile Banking with Check Deposit & Bill Pay

Mobile Banking is a secure, convenient and completely free service* for Bank of Oak Ridge Online Banking clients to access your accounts anywhere, at any time! The Bank of Oak Ridge mobile app and business app is available for download on the App Store and Google Play.  With the Bank of Oak Ridge mobile app, you can…

  • Check balances and view transaction history
  • Pay bills and transfer funds
  • Person-to-person payments
  • Deposit checks (available 30 days after opening your account)

Watch a video overview and learn more about the personal and business mobile app here.


3) Online Banking & Bill Pay

With Bank of Oak Ridge, bank 24/7 anytime, anywhere with free Online Banking for your personal and business accounts. You can monitor account balances, view transactions, transfer funds between accounts, and download your information into Microsoft Money or Quicken. With our optional bill pay feature, you can even pay your bills online.

Watch a video overview and learn more about personal Online Banking and Bill Pay here.


4) Zelle

Whether it’s saving you a trip to the ATM or taking out the guesswork of divvying up the lunch tab, Zelle is a fast, safe and easy way to send and request money. Funds are sent directly to the recipient’s account, and all you need is the recipient’s email address or U.S. mobile phone number.

Learn more about Zelle here.


5) Digital Wallet

Bank of Oak Ridge now offers Digital Wallet! A faster and safer way to make (card-free) payments from your mobile phone. We support Apple Pay, Google Pay and Samsung Pay. 

Watch the video overview or learn more about Digital Wallet here.


6) CardValet

As a Bank of Oak Ridge client, you have access to CardValet, the free feature that allows you to turn your Bank of Oak Ridge personal, business and HSA debit cards on and off, anytime, anywhere. CardValet users value the ability to monitor their child’s spending, change spending limits, and turn off a lost card.

Watch the video overview on CardValet and learn how to enable this feature through your Bank of Oak Ridge mobile app.


7) Curbside Banking

As our community navigates the current environment, we have continued to invest in safe and convenient banking. You can complete select non-cash banking tasks without ever leaving the convenience of your car. You can skip the drive-thru line and avoid scheduling an indoor appointment by utilizing Curbside Banking. 

Curbside Banking is available for personal and business clients at all Bank of Oak Ridge locations from 9am – 5pm Monday thru Friday.

It’s easy as 1, 2, 3! Learn more about how to use our Curbside Banking services here.

Please note: When visiting Bank of Oak Ridge, please adhere to CDC and state guidelines including face coverings and protective equipment.


8) In-Branch Appointment

Although our doors are not currently open to the public, we are available by appointment. Whether you need to access your safe deposit box, open a new account, or even count your excess coin. Give us a call and we are happy to help! 

Visit our contact page for your preferred location contact information. 

Please note: When visiting Bank of Oak Ridge, please adhere to CDC and state guidelines including face coverings and protective equipment.


9) Web Chat with Client Connect (Coming Soon!)

We are proud to announce that we will have web chat available to clients and community members soon. If you have a question about our products and services, we are available to chat! More information will be available soon on this new feature. 


Thank you to our clients, neighbors, and local small businesses for partnering with us to keep our community safe. Please contact us if you have questions about any of the above services.

*Messaging and data rates may apply. Check with your mobile service provider for details on associated fees and charges.

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