Lost or Stolen Debit Card

 

 

 

 

 

 

To report a lost, stolen, or damaged Bank of Oak Ridge debit card 24/7 through the mobile app, simply:

  • Log into your Bank of Oak Ridge mobile app
  • Select ‘Cards’ on the menu
  • Under the ‘Manage Cards’ section, select ‘Report Lost or Stolen’

To report a lost, stolen, or damaged Bank of Oak Ridge debit card by phone call: 1-833-225-5219

  • To reset the pin on your Bank of Oak Ridge debit card call: 1-800-567-3451.
  • For point of sale disputes please call: 1-833-225-5220.
  • If you will be traveling out of the country and would like to use your Bank of Oak Ridge debit card please call 1-833-225-5219.
  • In the event your card has been declined, or for all other debit card questions, please call: 1-833-225-5219.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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