Overdraft Courtesy

As a benefit to our clients, we offer a useful feature on some of our checking account products called an Overdraft Courtesy. With this Overdraft Courtesy, we may pay your non-sufficient-funds (NSF) checks, recurring debits, automated clearinghouse transactions, and overdraft fees up to a pre-approved limit.

This feature will save you time, embarrassment and the additional fees charged by many other companies. Unless you expressly opt in to expanded coverage for the Overdraft Courtesy, one-time debit card purchases and ATM withdrawals will not be covered. We encourage you to make careful records and practice good account management. This will help to avoid initiating items without sufficient funds and incurring the resulting fees.

Frequently Asked Questions Regarding Overdraft Courtesy:

What Banking Regulations Affect Overdrafts On Checking Accounts?

Over the past several years, Bank Regulators have made changes to protect consumers from unexpected bank charges. The changes were created so that banking clients can allow or not allow banks to authorize their ATM and everyday debit card transactions if their account has insufficient funds, and charge a fee for this service.

What Is An Everyday, One-Time Debit Card Transaction?

An everyday, one-time debit card transaction is a non-recurring purchase or payment made with a debit card. Examples of this include purchasing gas, groceries, or other everyday items with a debit card.

How Can I Notify Bank of Oak Ridge That I Want To Participate In The Overdraft Courtesy Process For Everyday Debit Card Transactions And ATM Withdrawals That Overdraw My Account?

You may notify us in one of four ways via phone, internet, and mail or in person as follows:

  1. Call 1-866-625-2447, select option 8 and provide the requested information
  2. Log into your Online Banking account on the bank website
  3. Visit any Bank of Oak Ridge location
  4. Click here to download a form and present it to any bank representative, or mail it to:

Retail Bank Manager
Bank of Oak Ridge
P.O. Box 2
Oak Ridge, NC 27310

May I Change My Mind?

Yes. If you authorize us to provide overdraft courtesy on your ATM and everyday debit card transactions now, you may change your mind at any time by contacting us and completing a new form. If you decline your courtesy overdraft now, you may always reinstate it later. It is important to note that changing your consent does not require us to waive or reverse fees that were incurred prior to your new request.

How Does Overdraft Coverage Affect Payment Of Checks And Automatic Payments From Checking?

Bank of Oak Ridge will continue to consider authorizing and paying items from checks, bill payments, recurring automatic payments using a debit card (such as gym memberships or utilities that draft automatically from a debit card) and other transactions made using a checking account number that overdraw your account, at our discretion.

What Fees Apply To Bank of Oak Ridge Overdraft Courtesy?

There will only be a fee if your account does not have sufficient funds to cover everyday or one-time debit card transactions and ATM withdrawals. A $35 overdraft fee will apply for each item that Bank of Oak Ridge authorizes and pays when sufficient funds are not in your account at time of processing. Maximum daily overdraft fee is $105.00.

How Can I Avoid Overdraft Fees?

The best way to avoid overdraft fees is to closely monitor your account and keep accurate records of transactions. You may do this by keeping a check register and listing all deposits and withdrawals (checks, ATM and debit card transactions, bill payments and other withdrawals). Bank of Oak Ridge also provides a variety of free resources that are available 24/7 to help monitor spending including Online Banking, Mobile Banking, and Telephone Banking.

Does Bank of Oak Ridge Offer Additional Overdraft Protection Options?

Yes. In addition to the Bank of Oak Ridge overdraft courtesy, a variety of overdraft protection options are available to our clients. These include linking a checking account to a savings account, Evergreen line of credit account or a home equity line of credit.

What Happens If I Open A New Checking Account?

If you open a new account, overdraft courtesy will be added the next business day if qualifications are met. We will not apply our overdraft courtesy for the coverage of ATM and everyday debit card transactions unless you authorize us to do so.

If I Have A Joint Account And I Want To Authorize Bank of Oak Ridge To Apply Overdraft Courtesy For Coverage Of ATM And Everyday Debit Card Transactions, Do All Account Holders Need To Provide Authorization?

No. Only one person on the account needs to provide authorization for Bank of Oak Ridge to provide overdraft courtesy to your ATM and everyday debit card transactions.

Does This Regulation Apply To Business Accounts?

No. Currently, this regulation does not apply to business accounts.

Does Bank of Oak Ridge Always Authorize And Pay Items That Overdraw My Account?

No. Bank of Oak Ridge authorizes and pays items that overdraw a client’s account at our discretion, and we have the right to not pay any overdrawn item. Bank of Oak Ridge will authorize and pay these items based on your account history, spending patterns and other factors if authorization to provide overdraft courtesy has been provided.

For more information, call Client Connect at 336-644-9944, use our online contact form, or stop by one of our convenient Triad office locations.